Privacy & Security Policy | AlQaissi Roastery

Privacy & Security Policy – ALQaissi Roastery
At ALQaissi Roastery, we value the importance of protecting our customers’ privacy and safeguarding their personal data. We are fully committed to ensuring a secure environment for your information when using our services. By accepting this privacy policy, you consent to the collection and use of your personal information as outlined below.
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How We Collect Your Personal Information
When you create an account or complete a purchase on ALQaissi Roastery’s website or app, we collect the necessary personal information to process your transactions, such as:
• Name, address, email, phone number, date of birth, and other relevant data.
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Security Measures
We take strict measures to protect your personal data from unauthorized access or misuse. These measures include:
• Storing and logging your IP address and tracking login frequency.
• Monitoring site activity to enhance your experience and prevent fraudulent behavior.
• Sharing data with trusted third-party fraud management services when necessary.
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Use of Cookies
We use cookies to improve your browsing experience and personalize content according to your preferences. Cookies help us store visit logs and user activity to better tailor our services to your needs.
How We Use Your Personal Information
Your information is used to:
• Activate your account and process your orders.
• Prevent fraudulent or unauthorized activities.
• Customize your experience and offer targeted promotions and updates based on your preferences.
How to Update Your Personal Information
You may update your personal information at any time by visiting the “Profile” section in your account on the ALQaisi Roastery website or mobile app.
Customer Communication
Upon registration, you will receive:
• Automated emails confirming transactions such as orders, cancellations, and password updates.
• Promotional emails and monthly newsletters with updates on new products and exclusive offers.
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Privacy Policy Updates
We may update this privacy policy from time to time. Please review this page periodically to stay informed about any changes.